Accessibility

Accessibility and Nondiscrimination Policy

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(903) 569-5432

LOCATION

1238 N. Pacific St Mineola, Texas 75773

OFFICE HOURS

Monday 8 AM - 5:30 PM

Tuesday 8 AM - 5:30 PM

Wednesday 9 AM - 5:30 PM

Thursday 8 AM - 5:30 PM

Friday 8 AM - 5:30 PM

The J. Carl Norris O.D. Professional Corporation, doing business as Mineola Eyecare, has policies specifically related to sensory and speech impairment, limited english proficiency, facility accessibility and employment discrimination. Staff are trained regarding our policies related to non-discrimination.

When necessary and free of charge to the patient, we:

• Provide aids and services to patients with disabilities when necessary to effectively communicate with them

• Provide qualified sign language interpreters for hearing impaired patients

• Provide language services to those patients who cannot effectively communicate in English. This may include qualified interpreters or written information.  

For Individuals With Limited English Proficiency 

ATTENTION: If you speak any of the following languages, language assistance services are available from The J. Carl Norris O.D. Professional Corporation (free of charge) to you upon request.

Spanish, Vietnamese, Chinese, Korean, Arabic, Urdu, Tagalog, French, Hindi, Persian (Farsi), German, Gujarati, Russian, Japanese, and Laotian.


The J. Carl Norris O.D. Professional Corporation understands that discrimination is against the law and complies with all applicable Federal and State civil rights laws. Specifically, we do not discriminate on the basis of race, color, national origin, religion, age, disability, sex or sexual orientation, status as a parent or genetic information. We do not exclude patients or treat them any differently based on any of these factors.